COMMERCIAL CLEANING - SUPPLY MANAGEMENT - CARPET WASHING - STRIP & WAX
We switched to Modular Concepts a few months ago and have been so happy with this transition! My colleagues and I immediately noticed the change and remarked that the building smelled clean and presented better upon arriving in the morning. The staff also follow through on all the assigned cleaning tasks, which has been great for staff who had to do extra work to make up for our previous cleaners to meet health inspection requirements. And most importantly, the business is led by Luiz Thomas, a man with integrity, character, compassion, and a solid work ethic.
Our experience with Modular Concepts is very positive for the last 9 years. Very professional approach to anything we need, even if it's not related to cleaning. Attention to detail and customer service are second to none. We feel they are truly committed to our company, and not having to ever sign a contract just make sense, after seeing the way they work. We highly recommend them.
I am thrilled with our partnership with Modular Concepts. The service they provide is professional, friendly, and thorough. The owner, Luiz Thomaz, is a man of high integrity who goes out of his way to ensure we are happy with the service. Our building is kept looking clean and smelling clean and we often get compliments on how it presents. I recommend Modular Concepts without reservation.
Excellent service! Responds to inquiries and requests promptly and professionally. They are professional and thorough. Highly recommended.
We have had an excellent experience with Modular Concepts. Luiz, who I have to say is definitely one of the most polite and friendly people one could imagine dealing with, is attentive to any needs or criticism. The cleaning crews do a nice job in our offices.
My company recently opened a new Banking Center in Marlborough and our experience with the owner of this company has been wonderful. Very personable, professional, and truly values his relationship with his clients. I have never been so impressed by a company and it’s owner... highly recommend!!
Modular Concepts does a great job in our office. They are consistent, always show up and do a wonderful job! We are very pleased with them.
I would highly recommend this company to anyone looking for a exceptional service and attention to detail. The owner is extremely personable and professional. They have exceeded all expectations!
I highly recommend using Modular Concepts if you are looking for a company who is going to show up and do an outstanding job. You are more than just a customer with Modular because the owner, Luiz will stop in to see you and make sure you are 100% satisfied with their services. You can't go wrong!
We have contracted Modular Concepts for two months now, and we have been pleased with the work and the customer service offered. The designated cleaner for our facility is punctual and does the work in a mindful manner that is very much appreciated by us. As a customer with unique specifications and needs, we were looking for specific things that other cleaners were not able to offer us. Luiz has been able to accommodate a routine per our specifications, and we are very appreciative of that. Because of this, we will continue to contract Modular’s services.
In the short time we have used Modular Concepts it’s clear they are a higher quality cleaning service than we have had in the past. We recently hired them to clean the windows at our main office. Not only was the job done perfectly the communication they displayed with us while working at our building was next to none. We will be hiring them again on a regular basis. I highly recommend them.
Luiz and his Team at Modular are top notch professionals. We recently hired them at our newest property, and could not be more pleased with their service, quality of work and value.
We are using Modular Concepts for about one year, and now is the perfect time to leave an honest review of their services. We had to fire our previous four cleaners, after about 3 months of using them. Always started well and then went down from there. The sad part is that it was always a pain to get rid of them because of the contracts we signed to have them over. In the end, we still put up with over a month of bad services until we finally got rid of the contracts. The no-contract feature was what first attracted us to Modular. I guess not having a safety net makes all the difference in terms of not "going downhill."
Their customer service is so good that we made some changes within our company, based on what we saw they did. On the rare occasions that something was wrong, their response was immediate and to the point. They have constant quality check visits, and their commitment to our company is second to none. They recently washed our carpets, and it looks and smells fantastic!
We would highly recommend Modular Concepts to any business looking for quality services at a fair price.
I am very fortunate to have Modular Concepts take care of all aspects of building cleaning at 2 of my locations. The Main Campus is a 65,000-square foot residential and school environment. The cleaning crew is exceptional in their attention to detail. I receive compliments frequently from visitors as well as from staff on how clean and well cared for the buildings are. The owner of Modular frequently visits to assure that we receive the top-quality services which he demands of his staff. We have been longtime customers because of the quality received and the fact that I do not have to worry about any aspect of cleaning being done properly. Keep up the great work!
Modular Concepts offer amazing cleaning services. They are not only professional but most importantly provide exceptional attention to detail. They have been taking care of our large facility here in Marlborough, MA for nearly 3 years. The owner Luiz is always available for any questions or concerns and stops by in person to make sure that our needs are being met by his team. He prides himself on offering courteous service, and his work ethic is second to none. I would highly recommend them!
We hired Modular Concepts to clean Kwon's Martial Arts Center in Marlborough, MA. They are reliable, pay close attention to detail and go out of their way to ensure we are happy with their service. The owner stops by and checks to make sure we are happy. Their key difference over other commercial cleaning companies is that they provide a professional proposal and pride themselves on not having a contract. I would highly recommend them.
Modular Concepts does outstanding work at our business center. Their team of professionals is very responsible and thorough. The manager Luiz is very accommodating, and customer focused. I highly recommend them.
Since we switched cleaning companies, we have been very happy with this company. Luiz is very "hands-on" and visits weekly to make sure his customers are happy with the service. The crew is thorough on a daily basis! Thank you.... :)
We've been very pleased with Modular Concepts, from the professional proposal to checking in to make sure we're pleased and most importantly providing superior cleaning services. Our office has never been cleaned so thoroughly; we highly recommend them!
Marshall Insurance Agency, Inc.
I retained Modular for a one time thorough, deep cleaning of a property getting ready to be sold. They were quite professional and gave me a very accurate and detailed estimate. The cleaning was completed right on schedule and was of outstanding quality. This is a company that truly takes pride in its work. The cost was right on budget and matched the estimate to the dollar. Modular's "performance only" based contract system is innovative and highly benefits the client. I highly recommend this company for all commercial cleaning needs.
Kitchen Center of Framingham has been using Modular Concepts to clean our showroom and offices for several months now and could not be happier. Prompt, courteous service. The owner even stops by after a cleaning to check up on the work and make sure we are satisfied.
We feel this is the cleanest our showroom and offices have ever been.
We highly recommend Modular Concepts for all your commercial cleaning needs.
We've been using Modular Concepts for 2 months, and I can honestly say, it's been the best commercial experience we've had. We have two locations, each with one office and two bathrooms, and the attention to detail is excellent. The owner, Luis, is always stopping in to be sure we are satisfied and to address any concerns (we haven't had any!). Modular is a pleasure to do business with, and we are looking forward to a long relationship!
Modular Concepts' team has proven to me and our small business, Marlborough Office Center, to do a superb job. They are most reliable and responsive to the day-to-day cleaning needs of our business office center over the last 2 years. I would highly recommend them.
Modular Concepts have been very accommodating of our schedule. They are thorough, and I highly recommend them.
We had retained Modular to do a deep cleaning in a couple of our group homes before a state inspection. They did such a fantastic job that we have now retained them to do the quarterly cleaning in all 4 of our homes as well as semi-annual cleanings in our main office. I highly recommend this service to everyone.
The rugs in our house were extremely dirty, as they had not been professionally cleaned in some time, and we have two kids. I hired Modular Concepts to clean my rugs, and I couldn’t be happier. They were very professional, courteous and meticulous. Throughout the house, we had various stains from soda, pizza, wine, coffee, printer ink, and some silly putty-like slime. They were able to get all of them out. They even did my area rugs too! When they were done, the rugs looked and smelled so fresh and clean, like they were almost brand new. It was awesome! I would definitely use them again and will recommend them to everyone I know.
Modular Concepts has done our weekly cleaning for several years, and we have been very happy with the service. We recently contracted Modular to do a deep cleaning of our facility, and I was very impressed! They showed up with a large crew and worked non-stop for almost 12 hours. Our building looks fantastic. I highly recommend Modular for all your cleaning needs big or small.
Modular Concepts has been meticulous in cleaning my doctor's office, and the fee is very reasonable with no contract. We are pleased with their professionalism and friendliness. The owner stops in frequently to ask if there are any improvements needed in their cleaning, which is reassuring that he cares enough that the business is perfect for their clients. We highly recommend Modular Concepts!
Modular Concepts did a one-time cleaning for me and did an excellent job. I would highly recommend them.
Excellent company to work with. They customize their cleaning to our needs and continually check in with us to be sure we are getting the service we need. They are great to work with and do a fabulous job. Our place has never been cleaner.
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