ISSA is the worldwide cleaning industry association. Its Hard Refresh podcast invited Luiz to explain how Modular grows without a sales team.
Modular adds customers through Google reviews and referrals from the customers it already serves. Luiz calls it organic growth.
In 21 minutes, he explains why commitment is a differential customers can feel, and why he sometimes tells a prospect not to switch at all.
Episode: “The Power of Organic Growth,” Hard Refresh, an ISSA Podcast, Episode 16.
Browse every appearance on the Modular in the Media page, or continue with the MEDC Board Spotlight on Luiz Thomaz DaCosta. To meet the company behind the conversation, visit About Modular Concepts.
Everything below runs on reputation, which is why our customer reviews do the selling that a sales team would do elsewhere. Recorded at ISSA headquarters, here is what Luiz covers.
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